Frequently asked questions
Do you have any questions? We have got you covered.
What is Compass and how does it work?
Compass is an AI-powered discovery platform for IAM challenges. You define your challenge (e.g., slow provisioning, access certification gaps), connect your enterprise systems, and Compass generates detailed reports with actionable insights and remediation plans.
What systems can I connect to Compass?
Compass supports 18+ enterprise connectors including Okta, Azure AD (Entra ID), ServiceNow, SailPoint, Workday, CyberArk, Jira, and more. Each connector automatically fetches relevant metrics to power your discovery reports.
How is Compass different from traditional IAM assessments?
Traditional assessments rely on manual data gathering and static spreadsheets. Compass connects directly to your systems, auto-populates data, and uses AI to generate insights. You can re-run discoveries anytime to track improvements over time.
What types of reports can Compass generate?
Compass offers multiple report focuses: Current State Assessment, Technical Assessment, Business Case, Risk & Compliance, Process Improvement, Vendor Evaluation, and Roadmap Planning. Each is tailored to different stakeholder needs.
How accurate are the AI-generated insights?
Every report includes a confidence score based on data completeness. If confidence is below 85%, you can answer targeted questions to refine the analysis. Important: All AI-generated reports should be verified by a qualified advisor before making business decisions. Compass provides data-driven insights to inform your strategy, but human expertise is essential for final recommendations.
Can I export the reports and recommendations?
Yes, you can export reports as PDFs, and data as CSV/JSON. Remediation lists are formatted for bulk operations in tools like SailPoint, Azure AD, and ServiceNow.
Do you offer a free trial?
Yes, we offer a 14-day free trial on all paid plans. The Free tier includes 1 user seat and a single discovery run to test the platform.
What is the refund policy?
We offer a 30-day money-back guarantee if you're not satisfied with Compass. You can cancel anytime from the billing page.